Dascom

Dascom - Security software firm which was acquired by IBM in 1999. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Health Care. As a very large company team themselves (5,000+ people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Dascom is based in Verona, Virginia. Their site is dascom.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Dascom, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.