DAKCS

DAKCS is a leader in creating and providing software solutions for businesses looking to manage accounts receivable and collection agency. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, Customer Service and Debt Collections, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

DAKCS is based in Ogden, Utah. Their site is dakcs.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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