CustomersFirst Now

CustomersFirst Now implements Customer Experience Programs and Services. Developers of CFN InsightTM, a CX optimization software. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Information Services. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

CustomersFirst Now is based in Englewood, Colorado and around since 2014. Their site is customersfirstnow.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with CustomersFirst Now, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.