Custom Networks
Custom Networks is an UPS design, configuration and installation services provider company
Overview
Custom Networks is an UPS design, configuration and installation services provider company. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
Who is it for? Mostly small and mid-sized companies. They also list Electronics, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
Custom Networks is based in Westford, Massachusetts and around since 2012. Their site is customnetworks.net.
Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.
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