Crystal Instruments

Crystal Instruments designs, produces, sells, and services hardware and software. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Hardware, Manufacturing and Test and Measurement, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Crystal Instruments is based in Santa Clara, California. Their site is crystalinstruments.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Crystal Instruments? Rate it.