Crux Collaborative

Crux Collaborative is a user experience consulting firm that specializes in regulated industries. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, Information Services and Web Design, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Crux Collaborative is based in Minneapolis, Minnesota and around since 2000. More on cruxcollaborative.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Crux Collaborative, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.