CrowdEngineering
CrowdEngineering builds social CRM solutions, empowering companies to turn the force of their crowds into...
Overview
CrowdEngineering builds social CRM solutions, empowering companies to turn the force of their crowds into business advantages. Put simply, it is about keeping every contact, deal and follow-up in one place so nothing slips.
The natural audience is sales teams and founders who are tired of spreadsheets. Alongside the main category they mention Crowdsourcing, Customer Service and Social CRM. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
CrowdEngineering is based in Boston, Massachusetts and founded in 2008. Their site is crowdengineering.com.
Things worth asking about: pipeline stages, email sync, mobile app, and what reporting costs extra. Ask for a trial on your own data, not a canned demo.
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Key features
Customer Service
Social CRM
Company
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