Cradle Solution

Cradle Solution, Inc. is a Houston-based software development company. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Cradle Solution is based in Houston, Texas and around since 2006. More on cradlesolution.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Cradle Solution, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.