Copia International

Copia International is a technology firm that uses innovation to create fax server and fax-on demand tools and softwares. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Email and Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Copia International is based in Roselle, Illinois. Their site is copia.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Copia International, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.