CoolHotNot

CoolHotNot enable you to share real-life product experience in fun and rewarding ways. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consumer Electronics and Hardware. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

CoolHotNot is based in Provo, Utah. Their site is coolhotnot.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with CoolHotNot, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.