ConsumerDirect

ConsumerDirect is a leading-edge platform that integrates consumers with their banks, creditors and other institutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Finance, Financial Services and Information Services. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

ConsumerDirect is based in Irvine, California. Their site is consumerdirect.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with ConsumerDirect, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.