Concord Compliance

Concord Compliance provides customized compliance management software, consulting, and professional services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Compliance, Consulting and Professional Services, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Concord Compliance is based in Beverly, Massachusetts. Their site is concordcompliance.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Concord Compliance, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.