ComputerCare

ComputerCare is an information technology company offering computer repair and services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consumer Electronics. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

ComputerCare is based in Santa Clara, California and around since 2004. Their site is computercare.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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