Computerbilities

Computerbilities provides network monitoring, technical support, data backup, IT help desk, cloud computing and remote computer services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Cloud Computing and Network Hardware, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Computerbilities is based in Cary, North Carolina and founded in 1996. Their site is computerbilities.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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