Computer & Communications Industry Association (CCIA)

Computer & Communications Industry Associations is an international non-profit membership organization dedicated to tech innovation. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Telecommunications. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Computer & Communications Industry Association (CCIA) is based in Washington, District of Columbia and founded in 1972. More on ccianet.org.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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