Computer Aid, Inc.

Privately held, IT software development, consulting and outsourcing. That is the short version of Computer Aid, Inc.. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Consulting. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

Computer Aid, Inc. is based in Allentown, Pennsylvania and around since 1981. You can read more at compaid.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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