Complete Workgroup Solutions

Complete Workgroup Solutions, Inc. offers IT services, software installation, virus removal, and user training. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Data Management and Hardware, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Complete Workgroup Solutions is based in Oak Brook, Illinois. You can read more at my-cws.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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