CloudSmartz

CloudSmartz provides an digital customer experience and marketplace platform. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Data Center Automation, Enterprise Applications, PaaS, Professional Services and Telecommunications. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

CloudSmartz is based in Rochester, New York and around since 2012. More on cloudsmartz.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with CloudSmartz, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.