Cloud Call Center Search

Cloud Call Center Search is a cloud software referral and advisory firm. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They also list Advice, Call Center, Cloud Data Services and Outsourcing, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Cloud Call Center Search is based in Saint Louis Park, Minnesota. More on cloudcallcentersearch.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with Cloud Call Center Search, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.