ClienTrak!

ClienTrak! provides software for the spa and salon industry. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Sales. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ClienTrak! is based in Pittsburgh, Pennsylvania. Their site is clientrak.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with ClienTrak!, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.