Click's Journey

Click's Journey delivers telecom customer-journey analytics, data integration, and reporting across web, mobile, calls, and messaging. The job it does: keeping every contact, deal and follow-up in one place so nothing slips.

It makes the most sense for sales teams and founders who are tired of spreadsheets. They also list Analytics, CRM, Customer Service, Data Integration and Digital Marketing, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Click's Journey is based in Santa Barbara, California and around since 2016. Their site is clicksjourney.com.

Things worth asking about: pipeline stages, email sync, mobile app, and what reporting costs extra. A short pilot with your real data tells you more than any demo.

If you have worked with Click's Journey, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.