Click And Chat

Click And Chat is a live chat software for businesses. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Related areas on their profile: Business Development and Customer Service. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Click And Chat is based in Ladera Ranch, California. You can read more at clickandchat.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

If you have worked with Click And Chat, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.