Clew

Clew is a consulting firm that partners with some of the most successful companies in the world. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting, Legal and Market Research. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Clew is based in Lexington, Massachusetts and around since 2001. More on clewllc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Clew, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.