ClearFeed

Clearfeed uses artificial intelligence to help service desks on Slack; it converts service desks into a single queue of requests. The job it does: building AI products and features, often for other companies.

It makes the most sense for companies adding AI to a product. They also list Artificial Intelligence (AI) and Collaboration, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ClearFeed is based in Beaverton, Oregon and founded in 2021. Their site is clearfeed.ai.

Before you commit, look at track record, data handling, and who owns the models. Ask for a trial on your own data, not a canned demo.

If you have worked with ClearFeed, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.