ClearAbility

ClearAbility specializes in systems administration, network engineering, information assurance, project management, and technical services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, Service Industry and Technical Support, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

ClearAbility is based in Woodbine, Maryland and founded in 2006. Their site is clearability.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with ClearAbility, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.