ClairVista

ClairVista offers video chat systems that provide high engagement customer service on websites, emails, kiosks, and mobile devices. Put simply, it is about building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Customer Service and Messaging. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ClairVista is based in Chicago, Illinois and around since 2002. More on clairvista.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

If you have worked with ClairVista, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.