Civix

Here is Civix in plain terms. A public sector software and services firm focused on critical infrastructure, grants and land management, elections, and business services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, Government and GovTech, so expect those to show up in the feature set. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Civix is based in New Orleans, Louisiana and around since 1979. Their site is gocivix.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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