Citeline

Citeline is a leading provider of drug, device, company, clinical trial, and market intelligence in the pharmaceutical and medtech markets. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Analytics, Biotechnology, Business Intelligence, Clinical Trials and Health Care.

Citeline is based in New York, New York and founded in 1996. More on citeline.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Citeline, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.