Cistera

Cistera is a leading global provider of enterprise communications solutions and services. The company focuses on integrating business. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Contact Management and Telecommunications. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Cistera is based in Plano, Texas. You can read more at web.cistera.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Cistera, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.