ChatSupport

ChatSupport is a live chat software that offers real-time customer service, customizable widgets, staff profiles, and reporting solutions. Put simply, it is about designing and building iOS and Android apps.

Who is it for? Mostly businesses launching or rebuilding an app. They also list CRM and Customer Service, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

ChatSupport is based in Portland, Oregon. Their site is chatsupport.co.

Our checklist for this category: portfolio quality, app store experience, and maintenance terms. Ask for a trial on your own data, not a canned demo.

If you have worked with ChatSupport, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.