Chatdesk

Chatdesk helps companies maximize the ROI of their customer interactions on Email, Chat, Social, and SMS. Put simply, it is about scheduling posts, replying to comments and reporting across networks.

The natural audience is social and community managers. Related areas on their profile: Machine Learning, Natural Language Processing and Social Media. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Chatdesk is based in New York, New York and founded in 2016. You can read more at chatdesk.com.

Our checklist for this category: which networks are supported and whether approvals are built in. A short pilot with your real data tells you more than any demo.

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