charles

An easy-to-use user interface for teams to chat with customers on WhatsApp, and marketers to automate campaigns. That is the short version of charles. In practice that means keeping every contact, deal and follow-up in one place so nothing slips.

The natural audience is sales teams and founders who are tired of spreadsheets. Alongside the main category they mention CRM, Direct Marketing and E-Commerce. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

charles is based in Berlin, Berlin and founded in 2019. You can read more at hello-charles.com.

Before you commit, look at pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.

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