Chapin Business Services

Chapin Business Services provides web design, text services, remote maintenance, networking, and software instructions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting and Information Services. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Chapin Business Services is based in Southbury, Connecticut. You can read more at chapinbusiness.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Chapin Business Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.