channeladvisor

ChannelAdvisor develops a cloud-based multichannel commerce solution for brands and retailers. The job it does: keeping every contact, deal and follow-up in one place so nothing slips.

Who is it for? Mostly sales teams and founders who are tired of spreadsheets. They also list Business Intelligence, CRM, Digital Marketing and E-Commerce, so expect those to show up in the feature set. As a large product team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

channeladvisor is based in Morrisville, North Carolina and around since 2001. More on channeladvisor.com.

Our checklist for this category: pipeline stages, email sync, mobile app, and what reporting costs extra. Ask for a trial on your own data, not a canned demo.

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