CEMax

CEMax empowers organizations with AI-powered self-service & agent-assisted CX suite to build an all-inclusive customer engagement platform. The job it does: building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Related areas on their profile: Customer Service. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

CEMax is based in Cincinnati, Ohio. You can read more at cemax.ai.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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