Celent

Celent is a research and consulting firm. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Consulting and Financial Services. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Celent is based in Boston, Massachusetts and founded in 1999. You can read more at celent.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Celent, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.