CECsoft

CECsoft is an IT solutions company based in Reston, Virginia. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Related areas on their profile: IT Management and Outsourcing. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

CECsoft is based in Reston, Virginia. Their site is cecsoft.com.

Our checklist for this category: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

If you have worked with CECsoft, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.