Catalyst Software

Catalyst provides software and services that empower customer success and sales teams to grow customer revenue. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Analytics, CRM and Customer Service.

Catalyst Software is based in New York, New York and founded in 2016. Their site is catalyst.io.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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