CarrierBid Communications

CarrierBid Communications focuses on IT solutions covering VOIP, data networking, data center, cloud and hosting services to clients. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Cloud Computing, Data Center, Telecommunications and VoIP, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

CarrierBid Communications is based in Phoenix, Arizona and around since 2006. More on carrierbid.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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