CallQX
CallQX is a telecommunications software company that has set out to redefine the customer (CX) and in-queue...
Overview
CallQX is a telecommunications software company that has set out to redefine the customer (CX) and in-queue experiences (QX). The job it does: managing your IT, from help desk to infrastructure, as an outside partner.
Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Telecommunications.
CallQX is based in Alpharetta, Georgia. Their site is callqx.com.
Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.
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