CallNet Call Center Services

CallNet Call Center Services operates an inbound call center specializing in order entry and message delivery for businesses. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: CRM and Delivery. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

CallNet Call Center Services is based in Bloomington, Indiana and founded in 1987. Their site is callnetservices.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with CallNet Call Center Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.