CallJoy

CallJoy is a soltuion to help small businesses manage phone calls. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. They also list Cloud Computing, Customer Service, Small and Medium Businesses and Telecommunications, so expect those to show up in the feature set.

CallJoy is based in San Francisco, California and founded in 2019. Their site is calljoy.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used CallJoy? Rate it.