CallCabinet

CallCabinet provides award-winning compliance call recording, analytics and automated QA solutions for voice, video and screen sharing. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consumer Electronics and Electronics. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

CallCabinet is based in Boca Raton, Florida and around since 2012. More on callcabinet.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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