Callbright

Callbright provides real-time call tracking and lead management solutions for business. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Lead Management and Telecommunications. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Callbright is based in Houston, Texas. Their site is callbright.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Callbright? Rate it.