Cacti

Cacti provides multimedia recording solutions for contact centers. Put simply, it is about building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Audio.

Cacti is based in Raleigh, North Carolina. Their site is cacticom.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Cacti well, your review carries weight here.