Buyer Experience

BuyerExperience helps companies gather buyer feedback to understand why deals are won or lost and identify opportunities for deal recovery. That is the short version of Buyer Experience. In practice that means building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Software Engineering. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Buyer Experience is based in Boston, Massachusetts. You can read more at buyerexperience.io.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with Buyer Experience, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.