Business Brokers CRM

Business Brokers CRM develops a customized CRM system that redefines the entire concept of Brokerage technology. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. They also list Customer Service and Shipping Broker, so expect those to show up in the feature set. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Business Brokers CRM is based in New York, New York. You can read more at businessbrokerscrm.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

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