BroadSword Technologies

BroadSword Technologies specializes in technical services, consulting, and the development of task managers according to industries. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting and Technical Support. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

BroadSword Technologies is based in Washington, District of Columbia. More on broadsword.us.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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