brite-View by Xpike Innovation
digital/Connected Home Solutions
Overview
Digital/Connected Home Solutions. That is the short version of brite-View by Xpike Innovation. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.
It makes the most sense for small and mid-sized companies. They also list Hardware, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
brite-View by Xpike Innovation is based in Campbell, California. Their site is brite-view.com.
Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.
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