BrightGauge

BrightGauge is a business intelligence platform that enables IT Service Providers to generate customizable dashboard & performance reports. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Database and Real Time. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

BrightGauge is based in Coral Gables, Florida and around since 2010. You can read more at brightgauge.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with BrightGauge, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.